Influence (New and Expanded)

Robert B. Cialdini

出版时间

2021-05-04

ISBN

9780062937650

评分

★★★★★
书籍介绍
The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science. You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else. Cialdini’s Principles of Persuasion: Reciprocation Commitment and Consistency Social Proof Liking Authority Scarcity Unity, the newest principle for this edition Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—including a three-year field study on what leads people to change—Influence is a comprehensive guide to using these principles to move others in your direction.
AI导读
核心看点
  • 揭示互惠、承诺、社会认同等六大影响力心理学原理。
  • 解析人类为何说“是”的底层逻辑,提供伦理应用指南。
  • 新增在线应用案例,帮助识别并抵御操纵性说服手段。
适合谁读
  • 从事销售、营销、管理等工作,需提升说服技巧的职场人。
  • 对心理学、行为经济学感兴趣,希望理解人性弱点的读者。
  • 希望提升人际沟通效率,避免被商业套路误导的普通人。
读前提醒
  • 新版内容较多,建议结合旧版核心六原则快速建立框架。
  • 书中案例丰富但略显冗长,可重点阅读原理总结部分。
  • 注意区分“影响力”与“操纵”,坚持伦理底线使用知识。
读者共识
  • 被誉为影响力领域的圣经,案例生动,极具实用价值。
  • 帮助读者识别日常生活中的心理陷阱,提升防御能力。
  • 部分观点重复度高,但直击人性本质,值得反复研读。

本导读基于书籍简介、目录、原文摘录、短评和书评生成,不等同于全文精读。

精彩摘录
  • "虽然那些让人顺从的老手们采用了五花八门的手段让人们说是,但归根结底可以归纳为6种基本类型。每一种类型都受到一则能指导人类行为的基础心理学原理的控制。通过这种方式,那些手段才得以发挥效力。本书正是围绕着这6则原理来组织的,每则原理都会用一个章节的篇幅来阐述。这6则原理分别是:互惠、承诺和一致、社会认同、喜好、权威以及短缺。 给人类的启发是,当我们面临风险和收益的选择排序时,至少应该首先选择收益。 而人类为了挽救动物的物种,却要通过人为的方式来代替动物抚育它们抛弃的下一代。其实这并不是在真正地挽救它们,而是在深入地弱化它们自己生存的能力,从而从根本上削弱了这个物种的延续能力。 哈佛大学社会心理学家"
  • "在接受琐碎请求时务必小心谨慎,因为一旦同意了,它就有可能影响我们的自我认知。它不光能提高我们对分量更大的类似请求的顺从度,还能使我们更乐意去做一些跟先前答应的小要求毫不相关的事情。"
  • "按一下就播放 我们在请别人帮忙的时候,要是能给出一个理由,成功的概率会更大。因为人就是单纯地喜欢做事有个理由。"
  • "把赌注押在抄捷径上 人都是在“一分价钱一分货”的教导中长大的,更何况,这在人们的生活中一次又一次地应验过。过不了多久,人们就会把这条原则提炼成“价格高=东西好”。 “贵=好”的公式向来是管用的,因为一般而言,物品价值高,价格也会高。较高的价格通常反映较好的质量。"
  • "事实上,模式化的自动行为在大部分人类活动中的出现频率都是相当高的,因为很多时候,它是最有效的行为方式,而另一些时候,它则是必要的。你我生活在一个极端复杂的环境中,它说不定是地球有史以来变化最为迅速的环境。为了对付它,我们需要捷径。哪怕就是短短的一天当中遇到的每一个人、每一件事,我们也不可能把与之相关的方方面面都辨识、分析出来。我们做不到,因为我们没有足够的时间、精力和能力。相反,我们必须频繁地利用范式和首选经验,根据少数关键特征把事情分类,一碰到这样或那样的触发特征,就不假思索地做出反应。"
  • "人们往往会相信或去做自己身边人相信或正在做的事。每当我们在网购之前查看评论或星级时,都是在奉行这一原则。"
  • "举个现成的例子,人们在认知方面有个原理,叫“对比原理”。当两样东西一前一后展示在你面前时,我们要怎样看待其间的区别,对比原理又会对我们产生怎样的影响。简单地说,要是第二样东西跟第一样东西相当不同,那么,我们往往会认为两者的区别比实际上要大。"
  • "对比原理是心理物理学领域确立的,它不仅适用于重量,还适用于其他各种感官知觉。"
作者简介
Robert B. Cialdini, PhD is an award-winning behavioral scientist and author. He is the president and CEO of Influence at Work, focusing on live and virtual keynotes, streaming and online corporate training. In acknowledgement of his outstanding research achievements and contributions in behavioral science, Dr. Cialdini was elected to the American Academy of Arts & Sciences and the National Academy of Sciences. He has over 230 professional and scientific publications. Robert Cialdini is Regents' Professor Emeritus of Psychology and Marketing at Arizona State University. Dr. Cialdini is known as the foundational expert in the science of influence and how to apply it ethically in business and elsewhere, and his Principles of Persuasion have become the cornerstone for any organization serious about increasing their effectiveness in sales, leadership, marketing, management and communication. He is a three-time New York Times bestselling author, with more than 5 million copies sold throughout the world. He is frequently referred to as the “Godfather of Influence.”
用户评论
He wasn't kidding when he said he added 200+ pages of new material. The added chapters are fine, but the added content to old chapters is exquisite! I will probably remain a fan for life.
非常棒的一本书 让我的很多疑问都得到了解答 人际交往苦手感觉自己又能打了(bushi
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