An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.
In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was s...
- 提出八大维度量表，量化解析全球文化差异。
- 涵盖沟通、反馈、说服、领导等职场核心场景。
- 提供跨文化协作的实用工具与具体解决方案。
- 在跨国企业工作，需与多元文化背景同事协作。
- 从事国际商务，希望提升跨文化沟通效率人士。
- 对中西方思维差异感兴趣，寻求管理方法论者。
- 书中模型基于群体倾向，勿将其作为刻板印象套用。
- 建议结合自身体验，灵活调整而非机械模仿他者。
- 可作为工具书常备，遇到跨文化冲突时查阅参考。
- 架构清晰，案例丰富，将抽象文化差异具象化。
- 极具实操性，帮助读者理解冲突根源并减少误解。
- 虽有个别观点显陈旧，但整体仍是跨文化必读经典。
本导读基于书籍简介、目录、原文摘录、短评和书评生成，不等同于全文精读。
- "the skills involved in being an effective communicator vary dramatically from one culture to another. In the United States and other Anglo-Saxon cultures, people are trained (mostly subconsciously) to communicate as literally and explicitly as possible. Good communication is all about clarity and ex"
- "low-context communication: People from such cultures are conditioned from childhood to assume a low level of shared context-that is, few shared reference points and comparatively little implicit knowledge linking speaker and listener My third-grade teacher, "Say what you mean and mean what you say. "
- "French, a much higher-context language than English. For one thing, there are seven times more words in English than in French (500,000 versus 70,000), which suggests that French relies on contextual clues to resolve semantic ambiguities to a greater extent than English. Many words in French have mu"
- ""In the Netherlands, if you don't say it straight, we don't think you are trustworthy." If you're from a low-context culture, you may perceive a high-context communicator as secretive, lacking transparency, or unable to communicate effectively. On the other hand, if you're from a high-context cultur"
- "One interesting quirk is that in high-context cultures, the more educated and sophisticated you are, the greater your ability to both speak and listen with an understanding of implicit, layered messages. By contrast, in low-context cultures, the most educated and sophisticated business people are th"
- "The Chinese manager learns never to criticize a colleague openly or in front of others, while the Dutch manager learns always to be honest and to give the message straight. Americans are trained to wrap positive messages around negative ones, while the French are trained to criticize passionately an"
- "One rule for working with cultures that are more direct than yours on the evaluation scale: don't try to do it like them. Even in the countries furthest to the direct side of the evaluation scale, it is still quite possible to be too direct. If you don't understand the subtle rules that separate wha"
- ""In the Netherlands, we give feedback very directly, but we arealways polite."... a Dutch person’s feedback can indeed be both brutally honest yet delightfully polite but only if the recipient is Dutch. If you happen to come fromone of the 195 or so societies in the world that like their negative fe"
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