Becoming Trader Joe

Joe Coulombe, Patty Civalleri

出版时间

2021-06-22

ISBN

9781400225439

评分

★★★★★
AI导读
核心看点
  • 创始人亲述从便利店到零售帝国的演进历程
  • 高薪高福利策略与精简SKU的差异化经营哲学
  • 重视选址、现金流管理及员工忠诚度的实战经验
适合谁读
  • 零售行业从业者及渴望了解商业底层逻辑者
  • 对乔氏超市品牌故事及企业文化感兴趣的读者
  • 中小企业主及寻求管理灵感与创业经验的创业者
读前提醒
  • 书中部分商业环境已变迁,需结合当下背景辩证阅读
  • 内容偏向创始人个人回忆,部分口号式表达可能枯燥
  • 建议关注其应对危机的决策逻辑,而非照搬具体战术
读者共识
  • 作者具备敏锐的商业直觉与独特的幽默文字风格
  • 善待员工与精简品类是其成功的关键核心要素
  • 虽时代背景不同,但其经营哲学仍具深刻借鉴意义

本导读基于书籍简介、目录、原文摘录、短评和书评生成,不等同于全文精读。

精彩摘录
  • "The convenience store business is 90 percent real estate, 10 percent all other (merchandising, personnel, etc.). In real estate, it’s the tenant’s balance sheet that counts."
  • "In 1962, Barbara Tuchman published The Guns of August, an account of the first ninety days of World War I. It’s the best book on management—and, especially, mismanagement—I’ve ever read."
  • "This is the most important single business decision I ever made: to pay people well. First Pronto Markets and then Trader Joe’s had the highest-paid, highest-benefited people in retailing. … Time and again I am asked why no one has successfully replicated Trader Joe’s. The answer is that no one has "
  • "Equally important was our practice of giving every full-time employee an interview every six months. … Productivity in part is the product of tenure. That’s why I believe that turnover is the most expensive form of labor expense."
  • "“But how could you afford to pay so much more than your competition?” The answer, of course, is that good people pay by their extra productivity. You can’t afford to have cheap employees."
  • "When I bought Pronto Markets, not only was the overt balance sheet leveraged, but the subliminal balance sheet was even worse, because of the de facto debt created by the leases. This kind of hidden debt is recognized only in the footnotes the auditors prepare. And they recognize only the rent amoun"
  • "As a second way to pump investment into the Pronto stores, to support our high wage costs, we began to add hard liquor, instead of just beer and wine, to the stores. (We did this well before 7-Eleven’s arrival.) The cost of a liquor license in those days was so great that the addition of a liquor li"
  • "The Pronto Market chain, at the time of 7-Eleven’s arrival, had the highest sales per store of any convenience store chain in America by a factor of three, thanks to the high wage policy, the strong locations, a few liquor licenses, and the beginnings of differentiation through product knowledge exe"
用户评论
任何从事传统零售的人必读!Joe 号称自己仅仅通过握手就做生意,看似是艺术,但只有高手才能这样。他的成功可以总结为重视科学(对于人口趋势的洞察 + 很早引入电脑进行管理),热爱好物(正确的味觉),善待他人(pay people well),财务保守(对租约死扣细节 + 现金流底线)。一句话总结就是不太像美国人。
Lots of details on developing business. Many complaints on the presentation.
不知道是不是因为企业家出身,口号式的内容真的很多(听的时候疯狂走神)。一边听他高呼高薪高福利,一边看新闻说Union Sq的酒行因为员工要加入公会而紧急关门。虽然不是缺德舅本舅在运营了,但还是好讽刺。
Here is for those over-educated and under-paid cult.
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