Carl Sewell的图书会按更新时间持续补充，适合从代表作和同主题书继续延展阅读。
Customers For Life
Carl Sewell, Paul B. Brown
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在线阅读本书 Book Description In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas
