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The Unspoken Rules - Gorick Ng

The Unspoken Rules

Gorick Ng

出版社

Harvard Business Review Press

出版时间

2021-04-27

ISBN

9781647820442

评分

★★★★★

标签

职场Career英文原版方法论

书籍介绍
这是一本写给'职场孤儿'的生存手册。作者Gorick Ng是哈佛第一代大学生、职业顾问，他写这本书的起点很私人：那些被家庭饭桌上的闲谈自然传递、却被像他这样没有背景的人必须靠试错摸索的规则，制造了一个不公平的起跑线。全书的核心是3C原则——在能力、投入度、契合度三个'舒适区'里避免过度或不足地自我表达，并据此解读'What's up'其实是'你在忙什么'这类职场黑话。读者最推崇第七章的会议指南：如何把握紧迫感、何时停顿、如何承认自己越过了潜规则。它不灌鸡汤，只给可直接打印上墙的话术模板。真正打动人的是那句自省——读完后你会意识到，自己可能'无意中是个bully'。适合刚入职、或缺乏职场隐性训练、想向上管理、察言观色的新人。
作者简介
Gorick Ng is a career adviser at Harvard College, specializing in coaching first-generation, low-income students. He has managed new employees at Boston Consulting Group, has worked in investment banking at Credit Suisse, and is also a researcher with the Managing the Future of Work project at Harvard Business School. He has been featured in the Toronto Star, the Globe and Mail, the New York Post, World Journal, and on CBC. Gorick Ng, a first-generation college student, is a graduate of Harvard College and Harvard Business School
AI导读
核心看点
  • 揭示职场中未明说的潜规则与隐性期望
  • 提供3C原则：能力、承诺与兼容性管理
  • 涵盖会议、沟通、向上管理等实用话术
读者共识
  • 被誉为职场新人必读的实用指南与生存手册
  • 帮助弥补家庭与社会教育缺失的职场常识
  • 内容真诚直白，对消除职场焦虑有显著帮助
精彩摘录
  • "The key is to avoid overshooting or undershooting your zones of competence, commitment, and compatibility whenever you talk about yourself."
  • ""What's up?" actually meant "What are you working on?" and not the rhetorical "What's up?" that you might ask your friends."
  • "- Managing misunderstandings is all about understanding your intent and controlling your impact. - Make sure you show the appropriate amount of urgency and seriousness."
  • "Consider answering calls with "Hello, this is [your name]," asking "Is now still a good time?" when calling others, ending with "Bye," and waiting a second before hanging up. ... try coming up with your response as others are still speaking, while still listening to the other person. ... Consider pa"
  • "Do the thing you fear the most, and the death of fear is certain."
  • "More important is how you respond. Do you shrivel up like a wilting flower? Or, do you poke fun at yourself... One reaction makes people question your confidence. Another hints that you are self-aware enough to own up to your mistake - and mature enough to move on."
  • "So, instead of just asking your question, try going with the structure of “Here’s my question, and here’s why I’m asking this question.” Or, “Here’s what I know, and here’s what I don’t know.”"
  • "- What did [this person] mean by [this term or statement]? - What is the history of [this decision]? - How does [this process] work? - How does what [this person] said about [this topic] align with what [that person] said about [that topic]? - [This person] was an unfamiliar face/name. Who are they?"
用户评论
天知道我有多感谢读到了这本书！堪称北美职场救世主，推荐打工人人手一本。//纸上得来终觉浅，绝知此事要躬行。值得二刷/三刷的职场经典！
立马有用的是Google alert和bcc，写了多年邮件居然从来没碰到过bcc，但是查了下意识到很多介绍性的邮件bcc还是很有用的。大概因为作者是亚裔吧，很多工作上的问题还是有共情的，积极主动的交流和take ownsership是下一个职位要注意的。
非常有用又易读，北美职场新人指导手册
很好奇的是有多少工作以及（读者们认为）什么样的工作值得去积极运用这些话术？
作为新人阶段常读常新的佳作！
有共鸣，有启发。适合grads读
五年前看的话不至于我现在只是个 senior 😭，2022 年看最大的收获是学习了一大堆模板套词
简单直白的新人职场手册，笔触浅显易懂，如何从学生思维转化为打工人的ownership思维，甚至在前两天看到《穿普拉达的恶魔》里都有体现到；核心是在公司里要通过不同方式展现自己的three Cs: Competence, Commitment, Compatibility；不过确实也可能更适用于西方社会职场。
和稀泥+画大饼=老板的必杀技
感谢@Malorie 推荐！有声书，值得入文字版供随时reflect and refer to. 沟通方面的潜规则是我需要恶补的短板，记录一些key take-aways: (1) be proactive and reach out to others. You never know when the connection will help! (2) learner (ask questions!) or leader (expected to contribute) mode. (3) Always be prepared to have a good comment or question before a meeting.
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